Lucent Technologies MERLIN Plus Release 2 System Manual page 199

Hold
DESCRIPTION
CONSIDERATIONS
ADMINISTRATION
PROGRAMMING
HOW TO USE
5-80 MERLIN Plus System Features
When you need to put someone on hold, use the Hold feature.
Before placing an intercom call on hold that has been answered using the HFAI
feature, lift the handset or the call will be disconnected.
When you leave a call on hold for more than a minute, your voice terminal rings
at one minute intervals to remind you the call is still on hold.
You can program an Exclusive Hold button so that no other voice terminal can
pick up a call you've put on hold. For more information about the
Exclusive Hold feature, see the entry for "Hold-Exclusive" in this section.
If a caller placed on hold hangs up, the system will automatically drop the line.
If the light continues to flash after a caller has hung up, the Hold Disconnect
Interval may be too long (450 milliseconds) for the local telephone company to
detect. See "Hold Disconnect Interval" for information to correct this problem.
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To place a call on hold:
If the call was answered using the HFAI feature, lift the handset.
1
Touch Hold.
2
Hold
When you put a call on hold, the green light next to the call's line button flashes
rapidly. If someone else puts a call on hold from another voice terminal, the
green light flashes slowly next to the call's line button on your voice terminal.
To take a call off hold:
Touch the call's line button.
1
The green light becomes steady.
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