Call Pickup - Lucent Technologies MERLIN Plus Release 2 System Manual

Call Pickup

DESCRIPTION
CONSIDERATIONS
ADMINISTRATION
5-40 MERLIN Plus System Features
If you want to pick up an intercom or outside call that is ringing at another voice
terminal, use the Call Pickup feature.
You can use this feature in three different ways:
Option A —You can use a dial code and dial the intercom number of the
ringing voice terminal.
Option B —You can program a Call Pickup button and dial the intercom
number of the ringing voice terminal.
Option C —You can program a One-Touch Call Pickup button for a specific
voice terminal in your business so that when the person is away, you can
answer that person's calls with one touch. You can program a Call Pickup
button for each voice terminal for which you need to answer calls.
If the line on which the call is coming in appears on a button on your voice
terminal, you do not need to use the Call Pickup feature to answer the call.
You can just touch the line button on which the call is ringing and then touch
Speakerphone or lift your handset.
If you want someone in the office, such as a guard, to answer calls that come in
after hours, program a Call Pickup button for calls that come in at the
administrator/attendant console. Since the attendant console has all the lines of
your MERLIN Plus system, the person answering calls after hours can pickup
all calls by touching the Call Pickup button whenever the attendant console
rings. If the person is in another part of the building, the attendant can connect
his or her console and an extra alert device to a Supplemental Alert Adapter
(see "Supplemental Alert Adapter" under "Accessory Equipment"), so that each
time a call comes in, an extra alert device goes on.
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