Lucent Technologies MERLIN Plus Release 2 System Manual page 202

Hold-Exclusive
DESCRIPTION
CONSIDERATIONS
ADMINISTRATION
PROGRAMMING
HOW TO USE
By programming the Exclusive Hold feature onto a button, you can put an
outside caller on Exclusive Hold, which means that no one else at another voice
terminal in the system can pick up the held call.
This feature must be programmed on a button with a green light.
To place a call on normal hold, after it's been placed on Exclusive Hold, or
vice versa, you must reconnect with the caller before touching the hold button.
When you leave a call on Exclusive Hold for more than one minute, your voice
terminal rings at one minute intervals to remind you that the call is on hold.
None
You need a button with a green light to program an Exclusive Hold button:
Label the button "Exclusive Hold."
1
Slide the T/P switch to P.
2
The voice terminal rings every five seconds to remind you that you are programming and you
cannot place or receive calls.
Touch Exclusive Hold.
3
Dial *77.
4
Slide the T/P switch to the center position.
5
T P
Exclusive
Hold
To put an outside call on hold so no one else in the system can pickup the call:
Touch Exclusive Hold.
1
The green light next to the line button of the held call flashes rapidly to remind you that the
call is on hold.
If a call has been on Exclusive Hold for more than a minute, your voice
2
terminal will ring once every minute to remind you that the call is waiting.
Exclusive
Hold
T P
77
MERLIN Plus System Features 5-83