Account Number Entry - Lucent Technologies MERLIN Plus Release 2 System Manual

Account Number Entry

DESCRIPTION
CONSIDERATIONS
You can use account numbers to identify the department, project, or client to
whom the call should be charged. If your system uses the Call Report feature
(often referred to as Station Message Detail Recording [SMDR]), you can
include these account numbers in the Call Reports. (See "Call Report.")
There are two methods you can use to enter account numbers on a printed
Call Report: a quick method and a general method. Most businesses will be
satisfied with the quick method of entering account numbers on a Call Report.
The general method is recommended for businesses that have many accounts, or
in which there is no central accounting organization and users must invent their
own codes.
Option A—The General Method: The general method of entering an
account number on a Call Report is to use a programmed Account Number
Entry button. While you have a call in progress, you simply touch the
Account Number Entry button (a light goes on beside the button so that you
know the account number will be entered) and dial all the digits of the
account number. You can also program buttons or speed dial codes for
frequently used account numbers. If necessary, you can dial extra numbers
for subaccounts.
Option B—The Quick Method: The quick method of entering an account
number on a Call Report is to dial a System Speed Dial code (60 through 89
or 900 through 999) that the system administrator has stored in the system
(see "System Speed Dial") or a 3-character Personal Speed Dial code that
you have assigned to an account number (see "Personal Speed Dial").
While you have a call in progress, you simply dial the speed dial code that
corresponds with the account code. You can dial the code with one touch by
programming a System Speed Dial or Personal Speed Dial button.
This feature can be used only with outside calls; it cannot be used with
intercom calls.
If the system administrator has specified that the Call Report feature does not
report incoming calls, account codes can be entered only for outgoing calls.
There is a maximum of 16 characters available for an Account Number Entry.
The system beeps twice if the administrator attempts to enter more than
16 characters. If the administrator dials fewer than 16 characters, the system
does not beep.
The system administrator should give a copy of the System Speed Dial code
assignments to each person in the system who will use those codes.
MERLIN Plus System Features 5-3