Lucent Technologies MERLIN Plus Release 2 System Manual page 326

SYMPTOM: PROGRAMMED
VOICE TERMINAL
FEATURE DOESN'T WORK.
7-10 Troubleshooting Procedures
Possible Cause 1:
Feature is programmed or is being used incorrectly.
Do This
Step 1.
Review the programming
instructions in Section 5,
"Reference," to make sure
the feature is programmed
correctly, and the user
instructions for the feature in
the MERLIN Plus System
User's Guide to make sure it
is being used correctly.
Step 2.
Turn on the Call Forwarding
or Remote Line Access
feature
Step 3.
Assign a CF destination
number
Step 4.
Assign lines to the incoming
line group list and/or the
outgoing line group list
Step 5.
Remove the extra lines from
either the incoming or
outgoing line group list
Step 6.
Use the procedure, listed
under "Custom Line
Assignments" to remove
"ghost lines" created by lines
that do not have equipment
connected to them
Step 7.
Unplug the voice terminal
from the designated
Automatic System Access
(ASA) jack and plug the
ASA cord into the jack
instead
If
The feature is programmed
correctly and the feature still
doesn't work
The feature still doesn't work
The feature still doesn't work
The feature still doesn't work
The feature still doesn't work
The feature still doesn't work
The feature still doesn't work
Then
Try the feature again. If the
problem persists, go to
Possible Cause 2.
Go to Step 3.
Go to Step 4.
Go to Step 5.
Go to Step 6.
Go to Step 7.
Go to Possible Cause 2.
(continued)