Lucent Technologies MERLIN Plus Release 2 System Manual page 324

SYMPTOM: PROBLEM
WITH CALLS ON HOLD.
7-8 Troubleshooting Procedures
Possible Cause 3:
Faulty power outlet.
Do This
Test the outlet by plugging
in an appliance such as a
lamp or a radio.
Possible Cause 4:
A module is loose.
Do This
Set the control unit power
switch to Off.
NOTE:
You will damage the
modules if you don' t turn the
power off.
Remove the top cover and
then remove and replace
each module, making sure
each is securely seated in its
slot. Replace the top cover
and fasten its screw. Set the
power switch back to On.
Possible Cause 1:
Call was inadvertently placed on exclusive hold.
Do This
At the voice terminal that put
the call on hold, touch the
button of the held call.
If
The appliance doesn't work
The appliance works
If
All modules are secure and
the red warning light
goes off
All modules are secure and
the red warning light
remains on
If
The trouble no longer
appears.
The trouble still appears.
Then
The outlet is faulty.
Go to Possible Cause 4.
Then
You've solved the problem.
Contact your equipment
supplier. When calling your
supplier, identify your
system as the MERLIN Plus
R2 system.
Then
The call was placed on
Exclusive Hold.
Have another system voice
terminal pick up the held
call.
Your voice terminal is faulty,
contact your equipment
supplier.