Digi IX40 User Manual page 148

Interfaces
To unlock a SIM card:
1. Select the device in Remote Manager and click Actions > Open Console, or log into the IX40
local command line as a user with full Admin access rights.
Depending on your device configuration, you may be presented with an Access selection
menu. Type admin to access the Admin CLI.
2. At the Admin CLI prompt, use the
card:
> modem puk unlock puk_code new_pin modem_name
>
For example, to unlock a SIM card in the modem named modem with PUK code 12345678,
and set the new SIM PIN to 1234:
> modem puk unlock 12345678 1234 modem
>
3. Type exit to exit the Admin CLI.
Depending on your device configuration, you may be presented with an Access selection
menu. Type quit to disconnect from the device.
Note If the SIM remains in a locked state after using the unlock command, contact your cellular
carrier.
Signal strength for cellular connections
See Show cellular status and statistics
Signal strength for 5G connections
For 5Gconnections, the RSRP value determines signal strength.
Excellent: > -65 dBm
n
Good: -64 dBm to -80 dBm
n
Fair: -81 dBm to -90 dBm
n
Poor: < -90 dBm
n
Signal strength for 4G connections
For 4Gconnections, the RSRP value determines signal strength.
n Excellent: > -90 dBm
n Good: -90 dBm to -105 dBm
n Fair: -106 dBm to -115 dBm
n Poor: -116 dBm to -120 dBm
n No service: < -120 dBm
Signal strength for 3G and 2G connections
For 3Gand 2Gcellular connections, the current RSSI value determines signal strength.
IX40 User Guide
modem puk unlock command to set a new PIN for the SIM
for procedures to view this information.
Wide Area Networks (WANs)
148