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Diagnostics
1. Log into Digi Remote Manager, or log into the local Web UI as a user with full Admin access
rights.
2. Access the device configuration:
Remote Manager:
a. Locate your device as described in
device.
b. Click the Device ID.
c. Click Settings.
d. Click to expand Config.
Local Web UI:
a. On the menu, click System. Under Configuration, click Device Configuration.
The Configuration window is displayed.
3. Click System > Log.
4. (Optional) To change the Heartbeat interval from the default of 30 minutes, type a new value.
The heartbeat interval determines the amount of time to wait before sending a heartbeat
event if no other events have been sent.
Allowed values are any number of weeks, days, hours, minutes, or seconds, and take the
format number{w|d|h|m|s}.
For example, to set Heartbeat interval to ten minutes, enter 10m or 600s.
To disable the Heartbeat interval, enter 0s.
5. (Optional) To disable event categories, or to enable them if they have been disabled:
a. Click to expand Event Categories.
b. Click an event category to expand.
IX40 User Guide
Configure options for the event and system logs
Use Digi Remote Manager to view and manage your
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