Avaya S8100 Series Manual page 1040

Generating and retrieving license and authentication files
To generate a license file, you need the following information:
Your personal single sign-on (SSO) for the RFA Web site authentication login
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The SAP order number
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Required customer information
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For a new license, the serial number of the TN2312BP Internet Protocol Server Interface
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(IPSI) circuit pack that is designated as the reference IPSI
For an updated license, the RFA system ID (SID) for the existing media server
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Internet access to the RFA Web page with Internet Explorer 5.0 or higher
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Before you arrive on site, download the license file and the Avaya authentication file to the
Services laptop. You install these files as part of the installation process.
Logins and passwords
Once you install the Avaya authentication files, a challenge/response system called Access
Security Gateway (ASG) protects Avaya services logins to the media server. The ASG
challenge/response protocol confirms the validity of each user, and this reduces the opportunity
for unauthorized access.
When you finish installing the Avaya authentication file, Communication Manager has a
password for the craft login. This password is unique to the server of the customer. You can use
the password the next time that you log in as craft, if you access the media server through the
Services port. Every other means of craft access still requires an ASG challenge/response. RFA
records the revised password. ASG Interactive Response provides this password at
1-800-248-1234 or 1-720-444-5557.
Additional documentation
Avaya recommends that you have the documents that are listed in
page 51 on hand for the conversion. These documents are included on the documentation
CD-ROM Documentation for Avaya Communication Manager, Media Gateways and Servers
(03-300151).
1040 Upgrading, Migrating, and Converting Media Servers and Gateways
Chapter 1: Introduction on