Starting A Cie System; Prerequisite; Logging In; Starting The Dialog - Avaya Customer Interaction Express 1.0 User Manual

Starting a CIE system

You can either start a CIE system manually or automatically with the Watchdog. If you start the CIE system
with the Watchdog, the individual components are monitored.

Prerequisite

You need the appropriate licenses to start a CIE system. One or more license servers control the
assignment of CIE licenses. Load a valid license package to the license server by using the license
administrator tool.

Logging in

All parts of the CIE system are installed. You can now start the CIE system manually.
1. Log in to the CIE server.
2. Use the user and password.

Starting the dialog

The CIE system is started automatically with the Watchdog application.

Client on CIE server

You can also install the client components on a CIE server. Use the User Interface only for the
configuration. If you are using Realtime Information and Reporting as clients on the CIE server, the
Processor performance is used unnecessarily for these features.
72 User Manual CIE 1.0 System Administration