Optional: Outcc Setup; Step 3: Installing Pbx Driver, Chap And Pbx Task Server - Avaya Customer Interaction Express 1.0 User Manual

System administrator
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6.
Change the AAR
7.
Set up the route
7.
Check the settings

Optional: OUTCC setup

You have the option of setting up internal OUTCC and external OUTCC.

Step 3: Installing PBX driver, CHAP and PBX task server

Once you have configured the ACM PBX, install the components.
Step
Action
1.
Install the PBX driver
2.
Install the CHAP
3.
PBX task server
4.
Restart the PC
5.
Start the processes
110 User Manual CIE 1.0 System Administration
Command:
change aar analyses 0
Command:
change route-pattern 6
State must be in-service
Notes
Host name of the CORBA naming service
Port 2809
Corbaname
Host name of Trace system server
Port 10300
Host name of the CORBA naming service
Port 2809
Corbaname
Host name of Trace system server
Port 10300
Wireshark setup
Host name of the CORBA naming service
Port 2809
Corbaname
Host name of Trace system server
Port 10300
Shutting down and restarting the PC
All call center processes
PBX driver
CHAP
CHAPSync
VEA
PBX task server

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