Step 4: Updating Sybase - Avaya Customer Interaction Express 1.0 User Manual

Step 4: Updating Sybase

Once you have removed the components, you must update. BCC V4.x worked with Sybase 12.5.x. You
must update the version of Sybase to 12.5.3.
To update Sybase, follow these steps.
1. The guided installation is started. Select Sybase.
2. Click Upgrade. The Sybase ASE Installer dialog opens.
3. Select the correct drive.
4. Enter the following settings.
Settings
Administrative user
Administrative password
5. Click Modify/Repair. Sybase is updated. The update takes about five minutes. Installation
successfully finished is displayed.
6. Click OK.
7. You must shut down and restart the PC.
80 User Manual CIE 1.0 System Administration
Comments
You usually use the user sa.
Enter the password for the user.