Quick-Start Guide; Step 1: Preparations; Step 2: Installation - Avaya Customer Interaction Express 1.0 User Manual

Quick-start guide

The following tables are quick-start guides for the respective topics.

Step 1: Preparations

Please note the requirements. Carry out the preparations first.
Step Action
1. Install the ISDN card

Step 2: Installation

Install the components as described.
Step Action
1. Install the ISDN card driver
2. Install base components if
necessary
3. Install Voice Control
Starting Voice Control for the first time
Notes
Only required for I55.
Note
Only required for I55.
If no base components are installed on the PC running
Voice Control, you must install them. See "Base
components" on page 42.
Settings:
Host name of the CORBA naming service
Host name of the TTrace system server
Type of PBX
CTI settings
Edition: 1.1 03/08/2007 181