Umr Administrator Configuration: Enter Subdomain; Setting Up A Relay Host For Outgoing E-Mails - Avaya Customer Interaction Express 1.0 User Manual

System administrator
Hide thumbs Also See for Customer Interaction Express 1.0:
Table of Contents

Advertisement

Continued from previous page
10. If e-mails should remain in Lotus Notes, you should also set up Lotus Notes members: Click the
arrow under Members.
11. Select a Lotus Notes user from the left-hand list and click the Add button. Repeat this step for other
Lotus Notes users.
12. Click OK.
13. The selected Lotus Notes users appear in the Members field.
14. Under Internet address enter the Internet address, on which messages are received (e.g.
support@company.com).
15. Click the Save & Close button. A New Group has now been set up.

UMR Administrator configuration: Enter subdomain

1. Open the application UMR Administrator.
2. Click Components.
3. Click the + in front of the computer and click C3000 SMTP Connector.
4. The C3000 SMTP Connector tab appears.
5. Under Local accepted DNS domains enter the subdomain created above (e.g. company.umr) and
click the Add button.
6. The subdomain appears in the list of domains.
7. Click Save.
You have now entered the subdomain in UMR Administrator.

Setting up a relay host for outgoing e-mails

1. On the C3000 SMTP Connector tab in the Relay host for outgoing Mails field enter the relay host
which is responsible for external e-mail traffic for the Internet.
2. Click Save.
You have now set up the relay host for outgoing e-mails.
You have now completed the necessary configurations for connecting from UMR to the Lotus Notes mail
system.
302 User Manual CIE 1.0 System Administration

Advertisement

Table of Contents
loading

Table of Contents