Installing Tts; Installing Nuance Realspeak 4.0 - Avaya Customer Interaction Express 1.0 User Manual

Installing TTS

The text-to-speech (TTS) installation includes the basic installation and installation of the required
languages. You can also install the individual TTS languages later.
Nuance/ScanSoft RealSpeak 4.0 is included. Nuance/ScanSoft RealSpeak 3.5 and Speech Works
Speechify 2.1 are also supported.

Installing Nuance RealSpeak 4.0

Installation
To install Nuance RealSpeak 4.0, follow these steps.
1. Insert the Languages DVD and open the TTS - RealSpeak 4.0 folder.
2. In the RealSpeak 4.0.10 - SDK folder, start Setup.exe. The Welcome dialog opens. Click Next.
3. Agree to the license agreement and click Next.
4. The Custom Setup dialog opens. Leave the default setting if you want to install RealSpeak and the
license server on one PC. If you want to install the license server on another PC, deselect 3rd Party
Licensing Components. Click Next.
5. The RealSpeak Host Service dialog opens. Accept the default setting and click Next.
6. The Ready to Install the Program dialog opens. Click Install.
7. The InstallShield Wizard Complete dialog opens. Click Finish.
Additional steps
For the license to function correctly, you must complete the following steps:
1. Copy the license file (realspeak.lic) to [INSTALLDIR]\flexlm\license folder (Standard C:\Program
Files\Common Files\Scansoft\flexlm\license folder).
2. The environment variables contain the following entries:
SSFT_TTS_LICENSE_MODE=default
SSFT_TTS_LICENSE_SERVERS=27000@localhost
3. If RealSpeak and the license server run on different PCs, replace localhost with the name of the PC
running the license server.
4. The basic installation is complete. You still need to install the required languages. Each language has
its own setup.
Note
When the Nuance Realspeak 4 text-to-speech software is used, the manufacturer licenses are already
allocated during startup of Voice Control rather than during the script run.
202 User Manual CIE 1.0 System Administration