Avaya Customer Interaction Express 1.0 User Manual page 34

Component
Sybase
Database
Task reporting database
Chap
ACM PBX driver
PBX task server
ComMan
I55 task server
DSPF controller
Contact Center Core
Contact Center Additional
Contact Center Realtime
Information
Contact Center Reporting
Voice Control
UMR Core
UMR Core Locales
UMR Archiving (RoD)
Address book server
Report Generator
Report Viewer
Update server
Watchdog
34 User Manual CIE 1.0 System Administration
Reference
"Sybase" on page 47
"Database" on page 49
"Task reporting database" on page 51
"Installing the PBX driver, CHAP and PBX task server" on page 136
"Installing the PBX driver, CHAP and PBX task server" on page 136
"Installing the PBX driver, CHAP and PBX task server" on page 136
"Module Manager (Communication Manager)" on page 165
"Installing the I55 task server" on page 157
"DSPF controller" on page 172
"Contact Center Core" on page 53
"Contact Center Additional" on page 54
"Contact Center Realtime Information" on page 55
"Contact Center Reporting" on page 56
"Installing Voice Control" on page 198
"Installing UMR components" on page 234
"Installing UMR components" on page 234
"Installing UMR components" on page 234
"Installing UMR components" on page 234
"Report Generator" on page 58
"Report Viewer" on page 59
"Update server" on page 60
"Watchdog" on page 61