Ring Tone Setup For Chap - Avaya Customer Interaction Express 1.0 User Manual

System administrator
Hide thumbs Also See for Customer Interaction Express 1.0:
Table of Contents

Advertisement

Ring tone setup for CHAP

You must configure the properties of the ring tone for topic calls that do not have announcements in the
call flow. The ring tone must also be connected in CHAP, as this is required by QSIG.
Ring tone properties
You must configure the following settings for the ring tone.
Property
Name
Frequency
Volume
Duration
Pause
Format
You must use the following format to specify the ring tone. You must use a colon (:) after the frequency.
You must use a plus (+) sign between the times. You can press the + key several times for signal-pause
times.
Example 1: 425Hz:960ms (75%)+3840ms
You can also specify a mixture of frequencies (two frequencies). You must separate the two frequency
values with a forward slash (/).
Example 2: 425/833Hz:960ms (50%)+3840ms
Ring tone set up
Proceed as follows to configure a ring tone.
1. The Configuration module is open. Click the CHAP server tab. The CHAP process that is started is
displayed.
2. Click Edit. The Chap - Edit dialog opens.
3. Click the CHAP adapter tab.
4. Double-click ACM-QSIG-IP-x. The [CHAP Adapter] - Edit dialog opens.
5. Click the Properties tab.
6. Enter the respective settings under Content. Use the specified format.
7. Click OK.
8. Click OK.
150 User Manual CIE 1.0 System Administration
Example
Explanation
RingTone
You must use RingTone.
425Hz
Indicates the frequency in Hertz.
(75%)
Specifies the volume as a percentage of the maximum level.
960 ms
Indicates the length of the ring tone in milliseconds.
3840 ms
Indicates the length of the pause following the ring tone in
milliseconds.

Advertisement

Table of Contents
loading

Table of Contents