Outputting The Installed Software Versions; Whatisinstalled Tool; Outputting To A File; Remote Maintenance With Pc Anywhere - Avaya Customer Interaction Express 1.0 User Manual

Outputting the installed software versions

The WhatIsInstalled tool outputs the installed software versions. The software versions are the same as
those of the MSI database.

WhatIsInstalled tool

The WhatIsInstalled tool is located in Start - All Programs - Avaya CIE.

Outputting to a file

You can also save the outputs to a file. Proceed as follows:
1. Start the WhatIsInstalled application.
2. Click Save Report. Enter a file name.
3. Click OK. The outputs are written to a text file. If, for example, errors occur, you can send this text file
to the appropriate office.

Remote maintenance with PC Anywhere

Avaya offers remote maintenance services based on the product PCAnywhere. For more information
please contact your local sales representative.
324 User Manual CIE 1.0 System Administration