Step 3: Configuration And Startup - Avaya Customer Interaction Express 1.0 User Manual

Step 3: Configuration and startup

To start up Voice Control, follow these steps.
Step Action
1. Configure VU
2. Allocate number
3. Assign a Voice Control to a
task server
4. Start Voice Control
5. If necessary, create IVR
Script
6. If necessary, create a task
flow set.
Starting Voice Control for the first time
Notes
Settings:
Name
PBX
Type
Interface version
Host
TCP port no. (54321 for I55)
Mail server
Default script
Line allocation (for I55)
Only required for ACM.
Only required for ACM.
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Edition: 1.1 03/08/2007 183