Setting Privileges - Avaya Customer Interaction Express 1.0 User Manual

Setting privileges

You set privileges in the Configuration module. Proceed as follows:
1. On the Agent tab, double-click the agent whose privileges you want to set.
2. Click the General tab.
3. Click the Privileges... button.
4. Click the UMR tab.
5. Enable the required privileges.
6. Click OK to save your settings.
For more information, see the Customer Interaction Express 1.0 Configuration user manual or the Online
help for the module.
308 User Manual CIE 1.0 System Administration