Task Reporting Database - Avaya Customer Interaction Express 1.0 User Manual

Task reporting database

To install the tasks reporting database, follow these steps.
1. The guided installation is started. Select Taskreporting Database.
2. Click Install. The CIE Taskreport Database opens. Enter the following information.
Settings
Database server
User name
Password
3. Click OK. The Welcome dialog opens.
4. Click Next. The Choose Setup Type dialog opens.
5. Click Complete. The Sybase Device Setup dialog opens.
6. Apply the defaults.
7. Click Next. The Ready to Install dialog opens.
8. Click Install. The Installing Tenovis Database dialog opens. The installation takes about 5 minutes.
9. Click Finish to complete the installation.
Comments
The server name is displayed. You cannot change this setting.
As a general rule, use the user sa.
Enter the password. This is the password you used when installing the
Sybase database.
Installing the server components
Edition: 1.1 03/08/2007 51