Vc_Showivrstatus; Vc_Showcallreporting; Vc_Abortscript - Avaya Customer Interaction Express 1.0 User Manual

VC_ShowIVRStatus

Shows information on the active IVR endpoints. Shows all active (working) VU scripts. An IVR_User is
created for each VU script.
Information
EPT
CallID
Port
State
Script Name
Creation time
Endpoint
without
connections
When the system is idle, all ports and all reservations must be available, no active scripts can be displayed,
and there must be no connections.
If you suspect something in Voice Control is not running, you can check using these dynamic status
displays.

VC_ShowCallReporting

Shows reporting for calls

VC_AbortScript

Ends a running script; you do not need to restart Voice Control. Use this command if you accidentally
activate an infinite script.
224 User Manual CIE 1.0 System Administration
Explanation
Endpoint address
ID number of the call
Port number of the connection
Script status:
0 indicatesPassive (no script is loaded)
1 indicates Active (IVR_User is active; a script is loaded and can be started)
2 indicates Active-aborted (IVR_User is active; script was terminated)
3 indicates Run (IVR_User is connected; script is running)
4 indicates Disconnected-hangup (IVR_User is disconnected because a hangup
element is reached in the script; the script is still running)
5 indicatesDisconnected-other (IVR_User is disconnected. Script is running without
a connection.)
6 indicates Disconnecting (Disconnect indication received; script is still running
without B-channel)
Name of the script
Time script started
Shows scripts that are running without connections.