Processes: Umr (Email System) - Avaya Customer Interaction Express 1.0 User Manual

Processes: UMR (email system)

Services (start type automatic)
The following processes must run as services that start automatically if you have a UMR system.
• C3k_db_srv
• C3k_lna_srv
• C3000 server
• UMR ClientAdapter
• UMR config server
• UMR task server
• POP3 IMAP4 client
• SMTP connector
• UMR text template server
• Avaya observation service
• RoD repo server
• RoD Rodomat
• RoD scheduler server
• RoD Archie
• RoD CommandExecuter
Watchdog
The following processes must always be started by the Watchdog if you have a UMR system.
• Reconstructor
• adb_srv (bat file)
Note
In CIE systems with UMR the address book server is not started as a service. Because the address book
server requires a Sybase installation, it is installed on the database server.
For CIE systems with UMR the reconstructor process must always be started. The reconstructor
process ensures that no reporting data are lost.
The statistic_srv with the –recon 1 parameter must also be started.
Installing the UMR
Edition: 1.1 03/08/2007 247