How Do I Include Cover Sheets For The Fax Transmission - Avaya Customer Interaction Express 1.0 User Manual

How do I include cover sheets for the fax transmission?

If you use faxes or SMS messages, you must install the correct gateway and set it up in UMR
Administrator.
Page Cover sheets
To automatically send cover sheets and letterhead templates in a fax transmission, in the UMR server you
can include layout elements in the form of RTF documents (Rich Text Format). Use UMR Administrator to
import these documents.
Complete the following steps:
1. In UMR Administrator click the Cover sheets tab. You will see the Load cover sheet on to the
server tab. Specify the type of layout (Cover sheet and letterhead 1st page / continuation pages) and
load a corresponding document.
2. Click Add. The designator and file selection (RTF) fields and Use list box appear.
Settings
Designator
File selection (RTF)
Use
3. Click the green check mark
4. Select one or more other files and in each case click the green check mark
5. Click Save so that an ID is created for every file and all settings are saved.
Comments
Enter a name for the layout element.
Example: First page (spaces are not allowed)
Click Browse and select the required RTF file.
The following are available: Cover sheet, letterhead (1st page),
letterhead (continuation pages)
The included cover sheets and letterheads can now form part of
the send options in the respective client for a fax transmission.
to accept the setting.
Setting up UMR
to accept the setting.
Edition: 1.1 03/08/2007 289