Updating And Uninstalling; Refreshing Views; Changing The Settings; Uninstalling Components - Avaya Customer Interaction Express 1.0 User Manual

Updating and uninstalling

You can update the client components as needed or uninstall these applications if you no longer need
them.

Refreshing views

To update a user interface version with a more recent version, use the bootstrapper. You need a data
medium (CIE or network) with the corresponding CIE UI software. The on-screen installation instructions
are in English.
1. If you are running the user interface, exit it.
2. For information on the process, see "Step 1: Launch the bootstrapper." on page 90.

Changing the settings

To change the settings of a client, you must change the client via the Control Panel. Proceed as follows:
1. Click Start - Control Panel.
2. Double-click Software.
3. Select a component.
4. Click Change. The component installation appears. Follow the instructions. You can change the
settings.

Uninstalling components

To uninstall client components, follow these steps.
1. Click Start - Control Panel.
2. Double-click Software.
3. Select a component.
Remove
4. Select
5. Click Yes. The user interface is uninstalled. Note that the uninstalling the application does not
uninstall the embedded applications. You must uninstall them separately.
6. Carry out steps 3 to 5 for all client components.
. You are prompted.
Installing the client components
Edition: 1.1 03/08/2007 99