Configuring The Pbx In The User Interface; Country Settings; Pbx - Avaya Customer Interaction Express 1.0 User Manual

Configuring the PBX in the user interface

In the user interface, use the Configuration module to configure to settings for the PBX.
Start the user interface as normal. Configure the country settings and the settings for the PBX.

Country Settings

The Configuration module is open in the user interface.
1. Click the Country settings tab.
2. Click Create.
3. Enter the respective settings.
4. Click OK to save your settings.

PBX

The Configuration module is open in the user interface.
1. Click the PBX tab.
2. Click Create.
3. Enter the respective settings. As the Type, select I55 and the correct Version, either E07 or E071.
4. Click External line. Enter the respective settings.
5. Click OK to save your settings.
6. In TaskServerName click Edit.
7. Enter the host name of the PC running the I55 task server.
8. Click OK to save your settings.
9. Click OK to save your settings.
Connecting to I55
Edition: 1.1 03/08/2007 171