Starting Voice Control For The First Time; Using Voice Control With A Connection To An Acm; Illustration: Voice Control In The Cie System - Avaya Customer Interaction Express 1.0 User Manual
System administrator
Hide thumbs
Also See for Customer Interaction Express 1.0:
- User manual (58 pages) ,
- User manual (167 pages)
Table of Contents
Advertisement
Starting Voice Control for the first time
Using Voice Control with a connection to an ACM
Illustration: Voice Control in the CIE system
The following schematic illustration shows the structure of the CIE system and its necessary components.
Voice Control server
CHAP
ACM QSIG IP
H323 CAPI CAPIL2 TAPI TSAPI
PBX
Taskserver
Extension
ivr.exe
CHAP
Adapter
Protocol: QSIG IP
Starting Voice Control for the first time
Taskserver
CIE server
Edition: 1.1 03/08/2007
175
Advertisement
Table of Contents
Troubleshooting
