Logging Csta Messages (I55 Only); Starting The Dialog; File; Time Interval - Avaya Customer Interaction Express 1.0 User Manual

Logging CSTA messages (I55 only)

You can log messages between the I55 task server and the I55 PBX using ktracer.

Starting the dialog

1. Start ktracer by double-clicking the ktracer.exe file in Explorer. A Dtrace file
<SystemName_Date_Interval>.out is created.

File

When the program ktracer.exe is running, a new ktrace file is created at the start of every hour.
Example of file names
2006_07_05_System_4F__20_00_to_21_00.out, was created on 05.07.06 at 8:00 p.m. and contains data
to 9:00 p.m.

Time interval

The time interval can be changed using start parameters:
ktracer -i x
x= 10, 15, 20, 30, 60, n * 60
x is the number of minutes. Other time intervals are invalid.
Example:
If you start ktracer.exe at 8:07 with ktracer -d 10, a ktrace file is written from 8:07 to 8:10, and then another
is created for 8:10 to 8:20, and so on.
PC
You can start the program ktracer.exe on another computer:
ktracer -h <hostname taskserver i55>,
The ktrace file is created on the PC running ktracer.exe.
76 User Manual CIE 1.0 System Administration