Using Voice Control With A Connection To An I55; Illustration: Voice Control In The Cie System - Avaya Customer Interaction Express 1.0 User Manual

Using Voice Control with a connection to an I55

Illustration: Voice Control in the CIE system

The following schematic illustration shows the structure of the CIE system and its necessary components.
Voice Control server
T0
178 User Manual CIE 1.0 System Administration
ivr.exe
ISDN
card
S2M
S0
PBX
VU manager
CIE server
vu.exe
S0 (CSTA protocol)