Avaya Customer Interaction Express 1.0 User Manual page 336

Index
Available tone
147
Avaya observation service
AVM
191
B
Backing up a database
Backing up the database
Backup server
309
Base components
33
Base identifier
275
Based on:
(Field)
273
, ,
Basics (tab)
299 300
Baud rate
267
, , ,
BCAG
164 165 167 169
BCC V2
78
BCC V3.x
78
BCC V4.x
78
B-channel
223
B-channels
193
Billing charges
PBX
274
BIOS
30
Block diagram
UMR
250
Branding
42
Browser
88
Button
Add
302
Add domain
299
Add Group
301
Save and close
302
C
C3000
251
C3000 ClientAdapter
251
C3000 domain
300
,
C3000 server
75 247
C3000 SMTP Connector
, ,
(Tab)
294 297 302
Enter the Internet host
Internet address
300
C3k database
248
,
C3k_db_srv
75 247
,
C3k_lna_srv
75 247
Call destination analyses
,
Call options
273 275
Caller ID
287
Caller numbers
282
, ,
CallID
223 224 225
CallingNumber
134
336 User Manual CIE 1.0 System Administration
,
75 247
,
309 310
79
301
, , ,
294 297 302 304
300
273
, , ,
CAPI
29 160 162 272
CAPI driver
189
CAPI2.0 cards
272
,
cc
49 82
Cellular engines
266
Cgi_srv
74
Change aar analyses
128
Change route-pattern
129
Change signaling group
Change trunk group
120
, , ,
CHAP
74 105 106 136
,
Chap
34 52
CHAP adapter line
147
CHAP Sync
106
CHAPSync
74
Character set
285
Charges
147
PBX billing
274
check box
Create an Exchange e-mail address
,
check_space
82 313
Client components
85
Coaching
108
Codec set
119
Color faxes
270
ComMan
34
Communication gateway
Controlscript settings
Communication Manager
, ,
Components
33 294 297
Computer name
30
Condition
217
config
74
, ,
Configuration
17 19 158
Configuration file
63
Configuration module
144
Configuration script
29
Configure
213
configure
Lotus Notes
299
Configuring start sequence processes
Connection
176
Connection profile
323
,
Console structure
292
Contact
293
Include in the distribution group
Contact Center Additional
Contact Center Client Package
Contact Center Core
34
Contact Center Realtime Information
Contact Center Reporting
, ,
279 331
117
, , ,
138 147 331
293
273
,
144 168
,
302
, , ,
164 209 213
, ,
88 231
246
293
294
34
85
,
34 55
,
34 56