General Tab - Controlscript Settings; Call Options Tab - General Setting - Avaya Customer Interaction Express 1.0 User Manual

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General tab — Controlscript settings
Fax gateway
The following table display shows the settings on the Controlscript settings tab.
Setting
Controlscript settings
Call options tab — General Setting
Fax gateway
The following table display shows the settings on the General settings tab.
Setting
Country code
Area code
Based on:
Long-distance calls
International
Trunk line
General tab
Controlscript settings tab
Comments
Enter the name and path of the control scripts (scope) you want to run for
the entered services.
Call options tab
General Setting tab
Comments
Country code of the site
Do not enter a 0 in front of the number.
The site is only required for call destination analyses.
Example: 49 for Germany
Default: 49
Value range: 1-99
The area code for the site including the area code for long-distance calls
Example: 040 for Hamburg
The entry may have a leading 0.
The site is only required for call destination analyses.
Example: 040 or 40 for Hamburg
Default: 40
The base number for the C3000 fax gateway. (This is the number of the
individual employees without the extension.)
The site is only required for call destination analyses.
Example: 269
Default: blank
The number or number sequence used to initiate a national long-distance
call. In Germany it is 0.
Default: 0
The number or number sequence used to initiate an international
long-distance call. In Germany it is 00.
Default: 00
The digit that must be dialed on a PBX to access an external line (external
line access).
Default: 0
Setting up UMR
Edition: 1.1 03/08/2007
273

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