Ttrace Commands; Vc_Showsysteminfo; Vc_Showcontrollerstatus - Avaya Customer Interaction Express 1.0 User Manual

TTrace commands

To check the status of Voice Control, you can use commands in TTrace. The Command list box contains
all possible commands. Once you have selected the command, select Send to send the command to the
application.

VC_ShowSystemInfo

System information
The following system information is displayed.
System information
Voice Control Vx.x.xxxxx.x
TT.MM.YYYY
Active Channels
Licenses for Channels
Licenses for TTS Devices
Licenses for VC Devices
Static Scripts

VC_ShowControllerStatus

Shows the number and status of channels and endpoints
Information
Number of port licenses
Number of active b-channel
connections
Number of b-channels
Number of registered/busy
endpoints
222 User Manual CIE 1.0 System Administration
Explanation
Shows the Voice Control version and date created.
Shows the number of active channels.
Shows the number of licenses for channels.
Shows the number of licenses for text-to-speech.
Shows the number of licenses for Voice Control
(speech recognition).
Shows all loaded VU scripts in a list.
Faulty VU scripts that cannot be loaded are discarded in Voice
Control and are not shown in the table of static scripts.
Scripts that can be loaded but whose subscripts were not loaded are
saved in Voice Control. They are only marked as static scripts once
the subscripts are loaded successfully.
Explanation
Number of port licenses allocated
Number of active B-channel connections
Number of available B-channels
Number of endpoints registered and used