Report Viewer - Avaya Customer Interaction Express 1.0 User Manual

Report Viewer

To install the Reporting Viewer, follow these steps.
1. The guided installation is started. Select Report Viewer.
2. Click Install. The Welcome dialog opens.
3. Click Next. The License Agreement dialog opens.
4. Select
5. Click Next. The Destination Folder dialog opens.
6. Use the default. Click Next. The Choose Setup Type dialog opens.
7. Select Complete. Click Next. The Servers dialog opens. Enter the following settings.
Settings
Host name of the
CORBA naming Service
Port
Host name of Trace
system server
Port
Host name of
Taskreporting DB
Port
URL of Application
Server (Tomcat)
Port
8. Click Next. The Ready to Install the Program dialog opens.
9. Click Install. This takes about five seconds.
10. Click Finish to complete the installation.
I accept the terms in the license agreement.
Comments
Specify the host name or TCP/IP number of the PC running the Corba
naming service. Do not use localhost as the host name.
As a general rule, use the default port 2809.
Specify the host name or TCP/IP number of the PC running the trace
server.
Port 10300 is the default setting. You cannot edit this entry.
Specify the host name or TCP/IP number of the PC running the task
reporting server.
As a general rule, use the default port 5000.
Specify the URL of the application server tomcat. The URL must start
with http:// or https://.
As a general rule, use the default port 8080.
Installing the server components
Edition: 1.1 03/08/2007 59