Installing Asr And Tts; Special Aspects; Installing Asr - Avaya Customer Interaction Express 1.0 User Manual

Installing ASR and TTS

You can install the ASR (speech recognition) and TTS (text-to-speech) functions together or separately.
The ASR installation includes the basic installation and installation of the required languages. You can
install the individual ASR languages later.
For more detailed information on scenarios other than those described here, see the manufacturer's
documentation provided.

Special aspects

For a consistent configuration, you must run the Activation of Languages program each time you change
the engines.
You can install speech recognition software and text-to-speech software from multiple manufacturers on
your PC. You can only activate only the speech recognition software from one manufacturer for Voice
Control (Activation of Languages lets you choose when you start if applicable).
The OSR3 and RealSpeak4 software packages each include one license server. Although the license
server is the same in both packages, OSR3 provides a more recent version of the software. If you want to
run a single license server for OSR3 and RealSpeak4 on a PC, you should install only the more current
license server included in the OSR3 software.
You must merge the license files for OSR3 and RealSpeak4. To do so, copy the INCREMENT sections of
each of the license files to a file. The base entries for SERVER, VENDOR and USE_SERVER can only
appear once in the merged file before the INCREMENT entries.
Enable the new merged file in the license server.

Installing ASR

The ASR installation includes the basic installation and installation of the required languages. You can also
install the individual ASR languages later.
Nuance OSR 3.0 is included. Nuance SpeechPearl is also supported.
Starting Voice Control for the first time
Edition: 1.1 03/08/2007 199