Querying The Filling Level; Settings In Umr Administrator; Recommendation For Ttrace - Avaya Customer Interaction Express 1.0 User Manual

Querying the filling level

In UMR Administrator, you can set an interval for querying the filling level and threshold values for the UMR
runtime database.

Settings in UMR Administrator

You can set the following settings for querying the filling level. In general, you can use the default settings.
The settings are located in General on the System tab.
Setting
DB size checking interval [minutes]
Level for info message [%]
Level for alarm message [%]
Current DB size [%]

Recommendation for TTrace

We recommend setting up an SMTP message to be generated on the messages output in TTrace to stay
informed of the current status.
You must react to alarm message at least as otherwise the system may shut down.
306 User Manual CIE 1.0 System Administration
Comment
Specifies the query interval for the DB filling level in
minutes. If the filling level exceeds a configured threshold
value, a message is created in TTrace.
Default: 15 minutes
Specifies the level in percent for the info message. If this
level is exceeded, an info message is created in TTrace.
Default: 80 percent
Specifies the level in percent for the alarm message. If this
level is exceeded, an alarm message is created in TTrace.
Default: 90 percent
When you open the System tab, the current size of the
database in percent is queried and displayed.
This level value is the same value evaluated by the SMTP
connector or POP3 IMAP4 client. If that level is exceeded,
no more emails are accepted or retrieved.