Installing Umr Components; Use The Host Name; Installing The Cie System - Avaya Customer Interaction Express 1.0 User Manual

Installing UMR components

Installation instructions are divided into multiple steps to make them more clear.

Use the host name

When specifying the host name, use the host name of the PC, not localhost.

Installing the CIE system

Install a CIE system as you normally would. For installation information, see "Installing components" on
page 38.
You likely have already installed the following CIE components.
• Java Development Kit
• Jakarta Tomcat
• WebLM
• License Client
• Naming service
• Base components
• TTrace
• UI SessionManager
• Sybase
• Database
• Contact Center Core
• Contact Center Additional
234 User Manual CIE 1.0 System Administration