Service; Windows Registry - Avaya Customer Interaction Express 1.0 User Manual

Service

You can edit the Windows registry and use TTrace for service purposes.

Windows registry

Only experienced users should change entries in the Windows registry.
In the Windows registry, entries for Voice Control are in
LOCAL_MACHINE\SOFTWARE\Avaya\CIE\VoiceControl\Configuration
Change
PathVUScripts
PathDefaultRecordings
PathMsgAnnouncements
PathMsgTts
PathExecuteFiles
PathMail
You can change the folders for voice messages and audio files to record later.
Explanation
Folder for XML scripts
Folder for audio files that are recorded
Folder for voice announcements
Folder for text files for TTS
Folder for files to run
Folder for unsent emails
Voice Control service and maintenance
Edition: 1.1 03/08/2007 219