Licensing; License Server; License Client; Licenses - Avaya Customer Interaction Express 1.0 User Manual

Licensing

A license server allocates the necessary licenses for Voice Control. When you start applications, they
request the relevant licenses from the license server.

License server

You need a license server. For installation and operation information, see the relevant user manual.

License Client

You need a license client. You must install the license client (See "License client" on page 44.). Following
startup, you must enter the name of the license server.

Licenses

The respective files (*.ltx) contain the licenses. You need the following licenses for Voice Control.
License
VALUE_CIE_IVR_CON
VALUE_CIE_IVR_PORT
VALUE_CIE_IVR_ASRPORT
186 User Manual CIE 1.0 System Administration
Explanation
You need a license for Voice Control.
You need a license for each port.
Voice Control only recognizes ports that are set up and licensed.
This does not mean that only as many IVR scripts can run as ports
are available. IVR scripts can continue to run following a
disconnection, but the original port is available for new connections.
If fewer ports are licensed than set up, the excess connection
requests are canceled.
When you start Voice Control, the number licenses allocated does
not exceed the number of ports set up for Voice Control. If you
install additional licenses, you must restart Voice Control.
If you run multiple Voice Control systems in parallel, each Voice
Control allocates the number of licenses it requires.
You need a speech recognition license for each port. Speech
recognition licenses behave the same way as the
VALUE_CIE_IVR_TTSPORT license.