Contact Center User Interface - Avaya Customer Interaction Express 1.0 User Manual

Contact Center User Interface

You can use the following options and arguments for installing the Contact Center User Interface.
File: Contact Center User Interface.msi
Options
The table below lists the available options.
Application
Silent installation
Installation progress and
errors
User interface
Arguments
The table below lists the available arguments.
Arguments
SUITEFILESFOLDER
A_NAMESERVICE_HOST
A_NAMESERVICE_PORT
A_TTRACE_HOST
A_TTRACE_PORT
ADDLOCAL
96 User Manual CIE 1.0 System Administration
Option Comment
/qn Die installation runs entirely in the background.
/qb Only the installation progress and errors are
displayed. This option is used for nested setups in
the UI setup.
/qf The entire user interface is installed.
Required Comments
Optional Shows the installation folder.
Example: "C:\Programs\Avaya\Customer
Interaction Express\"
The installation adds "Contact Center User
Interface" automatically. This means that the
user interface is installed in: "C:\Programs\
Avaya\Customer Interaction Express\Contact
Center User Interface"
Mandatory Specifies the host name or TCP/IP number of the
PC running the Corba naming service.
Optional Specifies the port of the Corba naming service.
Port 2809 is the default.
Mandatory Specifies the host name or TCP/IP number of the
PC running TTrace.
Optional Specifies the port for TTrace. Port 10300 is the
default.
Optional The Scheduler is not installed during the silent
installation of the user interface.
If you want to install the Scheduler at the same
time you need to use the following argument:
ADDLOCAL="Hidden, UserInterface, UI.DE,
UI.EN, StatisticScheduler, Sched.DE, Sched.EN"