Assigning Voice Control To A Task Server - Avaya Customer Interaction Express 1.0 User Manual

Assigning Voice Control to a task server

For Voice Control to work with a task server, you must assign it to a task server. Proceed as follows:
1. Start the Contact Center User Interface application.
2. Select the Administration tab on the left and the select Configuration.
3. Click the PBX tab. Select the correct ACM system and click Edit.
4. The PBX Configuration - Create dialog opens. Select Assign to CIE and click Edit.
5. The [Task Server] dialog opens. Click the Assignment tab.
6. Under Assigned applications the VEA may already be entered. Other applications contains Voice
Control. Select it and click <<<. Voice Control now appears under Assigned applications.
7. Click OK to close all dialogs.
212 User Manual CIE 1.0 System Administration