Step 6: Upgrading The Database - Avaya Customer Interaction Express 1.0 User Manual

Step 6: Upgrading the database

Requirements
A database upgrade requires at least 50 MG of available memory.
If you upgrade a database Version <40018, the available memory in the data segment of the database
must be 2.5 times the occupied memory.
You can check the available and occupied capacity with the check_space stored procedure.
More information
• "System diagnostics with stored procedures" on page 313
• "Increasing the size of a database" on page 312
Refreshing views
To upgrade the cc database, follow these steps.
1. The guided installation is started. Select Database.
2. Click Upgrade. The CIE Database dialog opens. Enter the following information.
Settings
Database server
User name
Password
3. Click OK. The General settings dialog opens. Enter the following settings.
Settings
Host name of the
CORBA naming Service
Port
Host name of Trace
system server
Port
4. Click Next.
5. The database is upgraded. This takes about three minutes.
6. Click Finish to complete the upgrade.
82 User Manual CIE 1.0 System Administration
Comments
The server name is displayed. You cannot change this setting.
As a general rule, use the user sa.
Enter the password. This is the password you used when installing the
Sybase database.
Comments
Specify the host name or TCP/IP number of the PC running the Corba
naming service. Do not use localhost as the host name.
As a general rule, use the default port 2809.
Specify the host name or TCP/IP number of the PC running the trace
server.
Port 10300 is the default setting. You cannot edit this entry.