Settings In The Windows Registry - Avaya Customer Interaction Express 1.0 User Manual

Settings in the Windows registry

You need registry keys to make the following fax gateway settings:
Configuring FAX file extensions
To use a file extension other than *.tif for incoming faxes, go to:
HKEY_LOCAL_MACHINE\SOFTWARE\COM:ON\
C3000 Fax Gateway\Config
and use the following registry key:
FAX_FILE_EXTENSION
Enter the type: REG_SZ as the value (context menu: String). Example: fax
No external line for internal calls
To prevent using an external line for all outgoing calls of a specified length or shorter, go to:
HKEY_LOCAL_MACHINE\SOFTWARE\COM:ON\
C3000 Fax Gateway\Config
and use the following registry key:
INTERN_DIGITS_LENGTH
Enter the internal extension length as the value.
Configuring the user extension cache
When the fax gateway starts up, it retrieves all user extensions (fax) and stores them. The cache is
refreshed every 30 minutes. This is the default setting from the C3000 installation.
To change the refresh value, go to:
HKEY_LOCAL_MACHINE\SOFTWARE\COM:ON\
C3000 Fax Gateway\Config
In the registry key:
USER_CACHE_RUNNER_INTERVAL
You can enter a value between 15 minutes and infinite.
If the connection to the UMR server is lost, the data in the cache is used for messages.
288 User Manual CIE 1.0 System Administration