Installing S2M Isdn Cards (I55); Physically Installing The S2M Card; Installing The S2M Card; Configuring The Diva Server - Avaya Customer Interaction Express 1.0 User Manual

Installing S2M ISDN cards (I55)

To connect to an I55, you can use the following S2M ISDN cards:
• Eicon V-PRI/E1/T1

Physically installing the S2M card

Install the ISDN cards in the PC as specified by the manufacturer.

Installing the S2M card

To install the S2M card, follow these steps.
The operating system recognizes the S2M card automatically and starts automatic hardware recognition.
Stop this process.
1. Insert the CIE DVD in the drive. Go to the folder with the correct driver software.
2. Start the Setup.exe installation program. The Diva Server Setup dialog opens. Click Next.
3. The D-channel protocol dialog opens. Accept the default setting Europe/other countries, Euro
ISDN (ETSI-DSS1). Click Next.
4. The Installation type dialog opens. Use the default. Click Next.
5. The Selected installation options dialog opens. Click Next.
6. The Installation is completed dialog opens. To end the installation, click Finish. The computer is
restarted.
Note: Once you have installed the driver, copy the adapter.cfg file to C:\Winnt\System32\Drivers\disdn.
The file is on the CIE DVD in the ISDN cards drivers folder.

Configuring the Diva Server

To install the Diva Server, follow these steps.
1. Click Start - Programs - Diva Server for Windows - Diva Server Configuration Manager. The
Diva Server Configuration Manager dialog opens.
2. Select the RAS icon.
3. Right-click and click Delete. The RAS icon is deleted.
4. Click the connection between services and ISDN cards. The Number of B-channels field is
activated.
5. Select 30.
6. Open the File menu and select Activate.
7. You have to restart the PC.
Starting Voice Control for the first time
Edition: 1.1 03/08/2007 193