Installing New Licenses During Operation - Avaya Customer Interaction Express 1.0 User Manual

License
VALUE_CIE_IVR_TTSPORT
VALUE_CIE_IVR_TTSLANG

Installing new licenses during operation

If you install additional licenses while Voice Control is running, you must restart Voice Control.
Explanation
The licenses for TTS (VALUE_CIE_IVR_TTSPORT and
VALUE_CIE_IVR_TTSLANG) are not allocated until they are
needed (when a script element needs TTS) and are then made
available immediately afterwards. The possible number of TTS
elements that can work in parallel therefore determines the number
of licenses. This number usually equals the number of ports.
You need a VALUE_CIE_IVR_TTSPORT license for each port you
want to use with TTS. This allows you to use one language for TTS.
If you want to use additional languages, you need
VALUE_CIE_IVR_TTSLANG licenses for the additional languages.
The number of VALUE_CIE_IVR_TTSLANG licenses you need
equals the number of ports * number of additional languages.
When a TTS element becomes active, a
VALUE_CIE_IVR_TTSPORT license and x
VALUE_CIE_IVR_TTSLANG licenses are allocated, where x
equals the number of additional languages.
Example:
If you have a system with 30 ports and 3 languages, you need 30
VALUE_CIE_IVR_TTSPORT licenses and 60
VALUE_CIE_IVR_TTSLANG licenses (due to the 2 additional
languages). Each active TTS element allocates one
VALUE_CIE_IVR_TTSPORT license and 2
VALUE_CIE_IVR_TTSLANG licenses for the duration of its
runtime.
See VALUE_CIE_IVR_TTSPORT
Starting Voice Control for the first time
Edition: 1.1 03/08/2007 187