Module Manager (Communication Manager); Note; Pbx With L02; Preparations - Avaya Customer Interaction Express 1.0 User Manual

Module Manager (Communication Manager)

Module Manager (Communication Manager) Version 4.401 is used.

Note

If a Module Manager is already installed, delete it before you install the Module Manager (Communication
Manager).

PBX with L02

If you are using a PBX with L02, you do not need a Module Manager.

Preparations

You need the following information when you install the Module Manager (Communication Manager). Be
sure to have this information at hand before starting installation.
• BCAG number
• User name
• Password

Installation

To install the Module Manager (Communication Manager), follow these steps.
1. The guided installation is started. Click ComMan.
2. Click Install. The installation program starts.
3. Select a language, e.g. English.
4. Click OK. The Communication Manager Installation dialog box opens.
5. Click Next. The Select destination dialog opens. The components of the Communication Manager
are copied to the folder you specify. Use the default setting.
6. Click Next. The Select Program Folder dialog opens. Use the Communication Manager default as
the program folder.
7. Click Next. The ISDN adapter type dialog opens.
8. Select the correct ISDN adapter type,
e.g., 8 B-channels (AVM C4M; Eicon Diva Server 8B).
Connecting to I55
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Edition: 1.1 03/08/2007 165