Enabling Smtp On Domino Server; Setting Up A New Group - Avaya Customer Interaction Express 1.0 User Manual

Enabling SMTP on Domino server

Complete the following steps:
1. In Lotus Domino Administrator in the directory tree go to Messages
2. Select the current server and click the Edit Configuration button.
3. Click the Router/SMTP tab.
4. Click the arrow under SMTP used when sending messages outside of the local Internet domain.
5. A window with a list of keywords appears.
6. Select Enabled and click OK.
7. Click Save & Close. The Domino server has now been enabled for SMTP.

Setting up a new group

• Create new group, type: Mail only
• Member: Enter UMR topic (e.g. support@company.umr) and where applicable Set up Notes
member
• Enter Internet address, on which messages are received (e.g. support@company.com)
It is sensible to set up a dedicated group for each topic.
Complete the following steps:
1. Click the Persons and Groups tab in Lotus Domino Administrator.
2. In the directory tree go to domain directory and then to Groups.
3. Click the Add Group button.
4. Click on the Basics tab.
5. Under Group Name enter a name for the group (e.g. UMR). This group will subsequently receive
e-mails from the Internet.
6. Click the arrow under Group type.
7. A window with a list of keywords appears.
8. Select Mail only and click OK.
9. Under Members enter a topic directly into the field (e.g. support@company.umr). You must also
set this topic up in CIE. In C3000 you must set up this domain in the C3000 SMTP Connector on the
SMTP-Connector tab (e.g. company.umr).
Setting up UMR
Configurations.
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Edition: 1.1 03/08/2007 301