Configuring Languages In Voice Control - Avaya Customer Interaction Express 1.0 User Manual

Configuring languages in Voice Control

To be able to run the installed engine(s), follow these steps:
1. Open Start - All Programs - Avaya - CIE - Voice Control and select Activation of Languages.
2. If you have installed multiple speech recognition programs, a message is displayed: Speech
recognition software from more than one manufacturer is installed. Select the manufacturer
you want to use. From the list box, select an engine for ASR and click OK.
3. The Settings dialog opens. Select the languages installed for TTS and ASR from the list box.
Language
German
English
4. Click OK. The required keys and values are entered in the registry.
204 User Manual CIE 1.0 System Administration
Text-to-speech (TTS) voice Speech recognition
Manufacturer: OSR3