Prerequisites For Examples - Avaya Customer Interaction Express 1.0 User Manual

Prerequisites for examples

The examples and illustrations use and assume the following settings.
The signaling and trunk group are assigned the identifier 6. This setting must be unique in the system. It
is a good idea to use the same identifier for all related devices.
The code for CIE queues is 86xxx (86 and three additional digits where the additional digits can be any
number).
QSIG over IP (H.323) is used as the protocol.
• Signaling group 6
• H.323/QSIG protocol
• CIE PC with the ccsacm4 elemediatrunk
• Trunk group 6
• Code 86xxx
Connecting to ACM (Avaya Communication Manager)
Edition: 1.1 03/08/2007 115