Lucent Technologies MERLIN LEGEND Release 7.0 Pocket Reference
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Lucent Technologies MERLIN LEGEND Release 7.0 Pocket Reference

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MERLIN LEGEND
Communications System
Release 7.0
Pocket Reference
®
555-670-116
Comcode 108370305
Issue 1
April 1999

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Summary of Contents for Lucent Technologies MERLIN LEGEND Release 7.0

  • Page 1 ® MERLIN LEGEND Communications System Release 7.0 Pocket Reference 555-670-116 Comcode 108370305 Issue 1 April 1999...

  • Page 2: Federal Communications Commission Statement

    Lucent Technologies does not warrant that this product is immune from or will prevent unauthorized use of common-carrier telecommunication services or facilities accessed through or connected to it.

  • Page 3: Interference Information

    20L, MLX-28D, MLS-6, MLS-12, MLS-12D, MLS-18D, MLS-34D, SYSTIMAX, TransTalk, and Voice Power are registered trademarks and 4ESS, Intuity, Lucent Technologies, and Prologix are trademarks of Lucent Technologies in the US and other countries. Acculink, ACCUNET, MEGACOM, MulitiQuest, MLX-5, MLX-5D, and NetPROTECT are registered trademarks of AT&T.

  • Page 4: Ordering Information

    “Related Documents” in “About This Guide.” Support Telephone Number In the continental US, Lucent Technologies provides a toll-free customer helpline 24 hours a day. Call the Lucent Technologies Helpline at 1-800-628-2888 or your Lucent Technologies authorized dealer if you need assistance when installing, programming, or using your system.

  • Page 5: Table Of Contents

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Contents Release 7.0 Enhancements (April 1999) Release 6.1 Enhancements (August 1998) Release 6.0 Enhancements (February 1998) 7 Release 5.0 Enhancements (June 1997) Release 4.2 Enhancements (June 1997) Release 4.1 Enhancements (June 1997) Release 4.0 Enhancements (March 1996) Release 3.1 Enhancements (March 1996)
  • Page 6 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Contents Ordering Codes Control Unit Modules Adjunct Summary Power Supply Unit Load Requirements Unit Load Calculation Rules Unit Load Rating of System Modules Unit Load Rating of System Trunks, Telephones, and Adjuncts System Feature Availability by Operating Mode Telephone and Operator Console Features 96...
  • Page 7 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 7.0 Enhancements (April 1999) Release 7.0 Enhancements (April 1999) Release 7.0 includes all Release 6.1 functionality, plus the enhancements listed below. MLS and Enhanced Tip/Ring (ETR) Telephone Support One of the most important new capabilities of MERLIN LEGEND Release 7.0 is its support for MLS and ETR...

  • Page 8: Release 7.0 Enhancements (April 1999)

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 7.0 Enhancements (April 1999) Priority Call Queuing Priority call queuing provides the ability to: Place some callers ahead of others who are waiting for the — same agent group.
  • Page 9 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 7.0 Enhancements (April 1999) MLX Headset Operation Headset operation in Release 7.0 has been enhanced so that MLX headset operation more closely mimics the handset operation in the following ways: When a person is on a call using a headset and the headset —...

  • Page 10: Release 6.1 Enhancements (August 1998)

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 6.1 Enhancements (August 1998) Release 6.1 Enhancements (August 1998) Release 6.1 includes all Release 6.0 functionality plus the enhancements listed below. Private Networking Release 6.1 enhances the functioning of the networked MERLIN LEGEND Communications System in a number of ways: Centralized Voice Messaging...
  • Page 11 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 6.1 Enhancements (August 1998) Group Calling Enhancements A calling group can have a single non-local member that is defined by the Uniform Dial Plan and exists on another MERLIN LEGEND Communications System connected by a tandem trunk to the local system.
  • Page 12 PRI Switch Type Test A new maintenance test, the PRI Switch Type Test, has been created to allow Lucent Technologies technicians or authorized dealers to automatically determine if each end of the PRI tandem trunks has been programmed correctly. The test works for directly connected MERLIN LEGEND Systems, not for ®...

  • Page 13: Release 6.0 Enhancements (February 1998)

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 6.0 Enhancements (February 1998) WinSPM The System Programming and Maintenance (SPM) software is now available in a Windows format called WinSPM. For R6.1 and later systems, WinSPM provides a graphical user interface (GUI) for those tasks most commonly performed by the system manager.
  • Page 14 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 6.0 Enhancements (February 1998) Toll Savings. Private networked trunks may allow you to — realize significant cost savings on long-distance and toll calls by performing tandem switching in the following two ways: Callers on a local system, or individuals dialing in to —...
  • Page 15 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 6.0 Enhancements (February 1998) Although many features are available using tie trunks for network connectivity, PRI tandem trunks provide greatly enhanced features and faster call setup. For this reason, PRI is recommended over tie functionality in private networks.
  • Page 16 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 6.0 Enhancements (February 1998) Centrex Transfer via Remote Call Forwarding Centrex Transfer via Remote Call Forwarding can be used in all system modes of operation to send outside calls to a remote telephone number or another Centrex station.

  • Page 17: Release 5.0 Enhancements (June 1997)

    System to a LAN server running Novell NetWare software allows Lucent Technologies-certified telephony applications to control and monitor MLX and analog multiline telephone (BIS only) operations. The physical connection for the CTI link is an MLX port on a 008 MLX or 408 MLX module on the MERLIN LEGEND Communications System control unit and an ISDN link interface card plugged into the customer’s server.
  • Page 18 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 5.0 Enhancements (June 1997) Calling group distribution. — ISDN PRI Routing by Dial Plan. — An extension on the MERLIN LEGEND Communications — System. Remote access. —...
  • Page 19 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 5.0 Enhancements (June 1997) Any type of inside or outside line that is normally available to a single-line telephone can be assigned to a HotLine extension. Generally, the HotLine telephone does not receive calls, and its lines should be set to No Ring.
  • Page 20 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 5.0 Enhancements (June 1997) The primary and secondary announcement options, when used together, allow an initial message to play for callers, followed by a repeating announcement that, for example, urges callers to stay on the line and wait for a calling group member.

  • Page 21: Release 4.2 Enhancements (June 1997)

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 4.2 Enhancements (June 1997) If these telephones are connected to communications system releases prior to 5.0, they are recognized by the communications system as 10-button telephones. Release 4.2 Enhancements (June 1997) Release 4.2 includes all Release 4.1 functionality, plus the enhancements listed below.
  • Page 22 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 4.2 Enhancements (June 1997) Improvements to Station Message Detail Recording (SMDR) and Support for MERLIN LEGEND Reporter Application The SMDR feature is enhanced to provide more details about calling group agent activities and to help system managers assess the effectiveness of call centers in terms of both agent performance and the adequacy of facilities to handle inbound...

  • Page 23: Release 4.1 Enhancements (June 1997)

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 4.1 Enhancements (June 1997) Data Report — Talk and Queue Time Distribution Report — Time of Day Report — ICLID Call Distribution Report — Facility Grade-of-Service Report —...
  • Page 24 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 4.0 Enhancements (March 1996) Users can override the Coverage VMS Off button status at any time by pressing the programmed Coverage VMS Off button to turn the LED on or off. Night Service Group Line Assignment Beginning with Release 4.1, a system manager can assign lines to Night Service groups to control handling of after-hours calls...

  • Page 25: Release 4.0 Enhancements (March 1996)

    Release 4.0. A Release 3.0 or later processor is required for PCMCIA technology. Support for 2B Data Applications A Lucent Technologies-certified group and desktop video application can use two B-channels to make video/data calls when connected to a single MLX extension jack programmed for 2B data.
  • Page 26 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 4.0 Enhancements (March 1996) Forwarding Delay Option Each user can program a Forwarding Delay setting for the Forward, Remote Call Forwarding, or Follow Me features. The forwarding delay is the number of times that a call rings at the forwarding extension before the call is sent to the receiver.
  • Page 27 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 3.1 Enhancements (March 1996) Seven-Digit Password for SPM Release 4.0 has increased system security by requiring a 7-digit password for system managers or technicians who use System Programming and Maintenance (SPM) to perform programming or the Trunk Test procedure.

  • Page 28: Release 3.1 Enhancements (March 1996)

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 3.1 Enhancements (March 1996) Disallowed List Including Numbers Often Associated with Toll Fraud A factory-set Disallowed List 7 contains default entries, which are numbers frequently associated with toll fraud. By default, Disallowed List 7 is automatically assigned to both generic and integrated voice messaging interface (VMI) ports used by voice messaging systems.

  • Page 29: Release 3.0 Enhancements (August 1994)

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 3.0 Enhancements (August 1994) Release 3.0 Enhancements (August 1994) Release 3.0 includes all Release 2.1 functionality plus the enhancements listed below. Equipment New hardware includes a variety of components. Additional details are included elsewhere in this book.
  • Page 30 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 3.0 Enhancements (August 1994) Inspection of Lines/Trunks displays only those lines and — trunks configured on system rather than all 80 facilities. Extensions and facilities in Maintenance Busy (both manual —...
  • Page 31 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 3.0 Enhancements (August 1994) Additional Features The status of Leave Word Calling (LWC) and Privacy are retained across cold starts. Caller ID (CLASS ICLID and PRI) are available on primary coverage and return from transfer.

  • Page 32: Release 2.1 Enhancements (August 1994)

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 2.1 Enhancements (August 1994) Release 2.1 Enhancements (August 1994) Refer to Release 2.1 Notes for detailed descriptions of Release 2.1 enhancements. Release 2.1 includes all Release 2.0 functionality plus the enhancements listed below.
  • Page 33 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 2.1 Enhancements (August 1994) The Call Type field and the Called Number field on the — SMDR report are changed for both the Basic and ISDN report formats.
  • Page 34 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 2.1 Enhancements (August 1994) Additional Application Packages, Telephones, Adjuncts, and Adapter Additional application packages, adjuncts, and adapter enhancements include the following: A Digital Announcer Unit, compatible with all call —...

  • Page 35: Release 2.0 Enhancements (October 1992)

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 2.0 Enhancements (October 1992) Release 2.0 Enhancements (October 1992) Refer to Release 2.0 Notes for detailed descriptions of Release 2.0 enhancements. Release 2.0 includes all Release 1.1 functionality plus the enhancements listed below.
  • Page 36 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 2.0 Enhancements (October 1992) Enhancements to display prompts include automatic posting — of a Do Not Disturb message (for MLX display telephones or other multiline telephones, a Posted Message button must be programmed for the Do Not Disturb message to be posted automatically) when a user activates the Do Not Disturb feature, and confirmation messages when a user activates...

  • Page 37: Release 1.1 Enhancements (October 1992)

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Release 1.1 Enhancements (October 1992) Internal digital switching element (DSE) loopback test for all — modules B-channel loopback test for MLX modules — B-channel line or call service states display —...

  • Page 38: Design Benefits

    Menu-driven system programming maintains the customer’s command of business operations. Built-in 1200/2400-bps modem allows fast access to the system by customers, Lucent Technologies personnel, or authorized dealers from a remote location for system programming and maintenance. Flexible mode of operation saves upgrade costs by allowing system configuration in one of three modes: Hybrid/PBX, Key, and Behind Switch.

  • Page 39: Environmental Specifications

    The control unit is mounted on a Lucent Technologies pre-drilled backboard. Once installed, it is important to keep the control unit site clear of hazards, such as stacked paper or boxes, that block ventilation.
  • Page 40 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Environmental Specifications Backboard Mounting Hardware Requirements This refers to the types of wall construction to which the backboard will be attached. Type of material Mounting Hardware Wood surface Wood screws Concrete surface, brick, cinder block Masonry anchors Plaster, plasterboard...

  • Page 41: Power And Grounding

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Power and Grounding Do not place anything on top of carriers. Do not install the control unit under any device that may drip fluid, such as an air conditioner. Do not expose the control unit to moisture, corrosive gases, dust, chemicals, spray paint, or similar materials.
  • Page 42 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Power and Grounding A metallic underground water pipe must be supplemented by — the metal frame of the building, a concrete-encased ground, or a ground ring. Other local metal underground systems or local underground —...

  • Page 43: Control Unit Interfaces

    RS-232-C Control unit to PC connected to 2400 bps 2400 bps system programming port 1200 bps 1200 bps Control unit to Lucent Technologies model 1200 bps 1200 bps 572 printer, PC with CAS, or CAT connected to RS-232-C port Control unit to analog multiline telephone 40kHz 300–...

  • Page 44: Network Interface Requirements

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Network Interface Requirements Network Interface Requirements Facility Network Line/Trunk Type Interface Code Interface Loop-start 02LS2 RJ11C, RJ14C, RJ21X Ground-start 02G S2 RJ11C, RJ14C, RJ21X 02RV2-T RJ11C, RJ14C, RJ21X OL13C RJ11C, RJ14C TL31M...

  • Page 45: Hardware And Software Capacities

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Hardware and Software Capacities Hardware and Software Capacities You can configure the system as a stand-alone unit or as part of a private network. Maximum system capacities are as follows: Up to 108 simultaneous two-party conversations —...
  • Page 46 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Hardware and Software Capacities Hardware and Software Capacities Constraining Limit Factor 100D Module (maximum 2 per carrier) 800 NI-BRI Module (maximum 3 per carrier) Account Codes Characters per code Allowed/Disallowed Lists Number of lists Entries per list...
  • Page 47 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Hardware and Software Capacities Hardware and Software Capacities (Continued) Constraining Limit Factor CTI Link Data Hunt Groups Number of groups Members per group Groups per member Direct Inward Dialing Number of blocks Number of trunks Directories...
  • Page 48 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Constraining Factors Hardware and Software Capacities (Continued) Constraining Limit Factor Speed Dial Personal Speed Dial Entries per telephone Entries per system 1200 Digits per entry System Speed Dial Entries per system Digits per entry System Operating Consoles...
  • Page 49 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Constraining Factors Primary and secondary delay announcements per system. With Release 5.0 and later systems, up to 10 primary and one secondary announcement device can be designated for each calling group. Each announcement device decreases the 200 tip/ring station capacity.

  • Page 50: Constraining Factors

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Constraining Factors System Programming Equipment Remote access overrides onsite programming except during backup or restore. Telephones (not simultaneously) MLX-20L . RAM limit and the total includes the MLX-20L telephone used for system programming.

  • Page 51: Issue 1

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes Component PEC/SAP Comcode App. Code MODELS MERLIN LEGEND R7 Control Unit 6140-CU7 R7.0 Processor (CKE4) 108424136 517P33A Power Supply Module 107793275 391C1 Backplane/Basic Housing and Carrier 108059304 403J Wall CU Cover...
  • Page 52 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code WinSPM Floppy – External Use 6141-SPM 408059384 555-670-803 WinSPM CD ROM – Internal Services Use 408059392 555-670-804 WinSPM Floppy –...
  • Page 53 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code 408 GS/LS-MLX Mod (QTY: 2) 108236902 517D29 008 ATL Module 105351092 517B3 Customer Ref. CD-ROM 108289034 555-661-800 (Attribute: DOC52) Customer Ref.
  • Page 54 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code Network Ref. Paper Manual (Attribute: NRD01) 108289703 555-661-150 MERLIN LEGEND DS1 DSU/ 6140-61J CSU Bundle (Inactive) 106715 R6.1 Processor (CKE4) 108282765 517M33A Power Supply...
  • Page 55 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code SPM—UNIX 107741266 SPM—DOS 107741258 R3.0 Customer Ref. Manuals 107713679 MERLIN LEGEND Upgrade— M II to R3 (Inactive) R3.1 Processor 107752693 517D33 Blank Translation Card...
  • Page 56 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code MLX Secure Telephones MLX-10DS English (black) 3156-03S 107185076 7712DO2D1-003 MLX-28DS English (black) 3156-04S 107185050 7713D02D1-003 MLX-20LS English (black) 3156-05S 107185068 7713D01D1-003 Fiber Interface Card...
  • Page 57 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code 34-Button BIS/DIS 106641095 Z7305H04C-003 MERLIN PFC™ (ATL) 106681562 SET COMM 50A PFC paper 406956367 Single-Line Telephones 2500 YMGL 3101-KFD/A Black 107005043 2500YMGL-003...
  • Page 58 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code MDW 9031P TransTalk™ Wireless Telephone Set (stand-alone product shipped w/ power pack) Black 3204-07B MDW 9031P TransTalk™ Wireless Telephone Set (sets for use with wireless carrier assembly)
  • Page 59 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code Applications SPM Version 2.16–DOS 61495 107259905 SPM Version 2.16–UNIX 61496 107259913 SPM Version 3.18–DOS 61495 107259905 SPM Version 3.18–UNIX 61496 107259913 SPM Version 4.15–DOS...
  • Page 60 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code UNIX CAS Rate Tables 406140764 3.5 SW ATT MTS IS-III UNIX CAS Upgrade 500 (250-500) 1201-U15A 406898254 UN/CAS UPGR IS CAS Upgrade to NANP 1201-U16A IS CAS NANP...
  • Page 61 (250+user license) 407465558 PassageWay Telephony Services Netware Driver for MERLIN LEGEND 108027368 EICON ISDN Board for MERLIN LEGEND PassageWay Telephony Services 407556364 Inactive Lucent Technologies Attendant 6125-ATT Hardware 406899054 Documentation 106431265 MERLIN LEGEND Mail Voice Messaging System 2-port 7107-302/A 4-port...
  • Page 62 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code 4-port voice/2-port fax messaging 7052-204 106221 system 4 port dialog4, 2 port fax 407910033 Monitor – color 407900547 6-port voice/2-port fax messaging 7052-206...
  • Page 63 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code 50 Seats 7052-750U 106242 407914464 100 Seats 7052-752U 106243 407914472 250 Seats 7052-755U 106244 407914480 Inactive MERLIN Mail Voice Messaging MERLIN Mail Voice Messaging System for the MERLIN LEGEND Communications System (Release 3)
  • Page 64 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code DISCONTINUED Controller Assembly with Display Keyboard Display Assembly with Wall- Mounting 406891572 Call Alert Software 406891721 Bracket Assembly, ATL Telephone Mounting 406891937 Fixture, Display Wallmount...
  • Page 65 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code User Guide Application (core) 10 Users License Phonetastic Admin Guide User Guide Application (core) 25 Users License Phonetastic Admin Guide User Guide Application (core)
  • Page 66 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code Passage Direct Connect 407214782 MERLIN LEGEND ESC Software 407799857 RMB Integration Sftwr V1.0 J1P260TH1 L-80 18-port System 61517 2.5GB Blank Tape (QTY: 3) 407557073...
  • Page 67 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code Right to Use Wallboard Software 61518/A 407799782 Mandatory Turnkey Install (Sftwr) 61519 407799808 Incremental Training (1 Day) 61520 407799790 Incremental Training (2 Days)
  • Page 68 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code Aux Power (2 required) 21691 Transformer (2012-D) 102599354 TRNSF-2012D-49 Adapter (248B) 102802113 ADPTR-248B-50 Cord 102937620 CORD-D6AP-87 Adapter (400B) 104152558 ADPTR-400B2 Electrostatic discharge/ (ESD) suppression kits...
  • Page 69 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code Four Additional Channels (1-minute recording per channel) 3119-041 Four Channel System (1-minute recording per channel, remote recording capability) 3271-141 407038512 ADP02/A Eight Channel System...
  • Page 70 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code Inactive System Adjuncts and Adapters ExpressRoute 1000 Data Unit 107651796 V.35 Cable 107651275 7500B data module 105657639 7500B-L1 Stand-alone power supply 405509852 WP90110L7 Multiple mounting...
  • Page 71 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code Inactive Single-line Telephones Program, Pause, and Auto Dial button conceal kit for 8100-series Kit-D 182363 telephones 106248370 Analog Speakerphone 3131-004 103786786 D8W-87 7FT...
  • Page 72 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code MLX Telephones—Miscellaneous Add-Ons/Replacement Parts Handsets and Cords Handset Hook (black) 845544998 Handset Hook (white) 845545003 Handset (black) 106050065 K2S1-003 Handset (white) 106053408 K2S1-264...
  • Page 73 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Ordering Codes (Continued) Component PEC/SAP Comcode App. Code Desk Stands and Wall Mounts Adjustable desk stand, 10-button (inactive) 103746855 11A Adjustable desk stand, 34-button (inactive) 103746863 11C Fixed desk stand, 5- &...
  • Page 74 4 Default. 5 Customer must sign an addendum, if sold. 6 Consult Lucent Technologies for other area-specific information. 7 Includes the following documentation: the System Manager’s Manual , the Implementation and Service Manual , the Quick Reference Guide , Wallet Cards, Worksheets, and Implementation and Service Release Notes .

  • Page 75: Merlin Legend Communications System Release 7.0 Issue

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes NOTES...

  • Page 76: Ordering Codes

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Control Unit Modules Module Trunk Type Extension Type Processor Power supply 008 (ATL) Analog multiline telephones MLX extensions, including: 008 MLX MLX voice only MLX voice with Voice Announce to Busy MLX voice and Multi-Function Module (MFM) with T/R adjunct...
  • Page 77 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Specifications Highlights: 68EC020 processor at 16 MHz, built-in 1200/2400-bps modem; built-in diagnostics; Hybrid/PBX, Key, or Behind Switch mode option; 1.5 MB RAM backup for 4 days; PCMCIA interface Ports: 3 RS-232-C ports—1 for debugging (plugged to prevent access), one for SMDR, and 1 for system administration Power input: 117 VAC...
  • Page 78 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Control Unit Modules —Continued Module Trunk Type Extension Type 012 (T/R) ® Single-line telephones; Intuity AUDIX Messaging 2000; T/R adjuncts (such as answering or fax machine); analog data devices (such as modems) ®...
  • Page 79 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Specifications Capacity: 12 T/R extensions on 2-way voice transmission path with support for telephones with message-waiting lights, 2 TTRs Ringing current: 105-Vrms, 30-Hz sinusoidal ringing superimposed on -48 VDC REN: 4.0 per port...
  • Page 80 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Control Unit Modules —Continued Module Trunk Type Extension Type T1 or PRI T1 emulates 24 lines/trunks: loop-start, 100D ground-start, tie, and Direct Inward Dial (DID; Hybrid/PBX mode only); can also supply subscriber services.
  • Page 81 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Specifications Capacity: 24 channels (“virtual” lines/trunks) for voice and analog data or for digital data only (T1); or 23 B-channels for voice and data, and 1 channel used for signaling (PRI).
  • Page 82 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Control Unit Modules —Continued Module Trunk Type Extension Type 408 GS/LS- Loop-start or 1 PFT telephone ground-start 408 GS/LS-ID- Loop-start or 1 PFT telephone; Caller ID ground-start 1 For Release 2.0 and later systems only.
  • Page 83 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Specifications Capacity: 4 ground-start and/or loop-start lines/trunks, 8 digital extension jacks for MLX extensions, including: MLX voice only MLX voice with Voice Announce to Busy MLX voice and MFM with T/R adjunct MLX voice and MFM with SSA ISDN terminal adapter only...
  • Page 84 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Control Unit Modules —Continued Module Trunk Type Extension Type Loop-start 2 PFT telephones 800 (LS) 800 DID Direct Inward Dialing and TTR 800 GS/LS Loop-start or 2 PFT telephones with GS button (if using ground-start GS lines/trunks)
  • Page 85 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Specifications Capacity: 8 loop-start lines/trunks for 2-way analog voice/data communications, 2 PFT telephones Signaling: Loop-start Capacity: 8 lines/trunks, 2 TTRs Transmission: Incoming calls only; 2-way (1-pair) fixed impedance to DID trunks;...

  • Page 86: Adjunct Summary

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Adjunct Summary Lucent Equipment Technologies Type Specifications Products Any audible or visual alert that External Alerts (AC) operates on 20–30 Hz ringing Ringer—Loud signals. External Ringer Associated with a specific extension (supplemental alert) or works on a programmed trunk port (external...
  • Page 87 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Interface LS or GS/LS Line/ Analog Analog Extension Trunk Extension Extension Extension Jack Jack Jack Jack Jack 1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later systems, jacks programmed for T/R operation on an 016 ETR module.
  • Page 88 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Adjunct Summary— Continued Lucent Equipment Technologies Type Specifications Products Must have touch-tone dialing Cordless 5650 Cordless capability when connected via Telephone Telephone MFM; rotary or touch-tone dialing 5481 Cordless can be used on T/R port.
  • Page 89 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Interface LS or GS/LS Line/ Analog Analog Extension Trunk Extension Extension Extension Jack Jack Jack Jack Jack 1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later systems, jacks programmed for T/R operation on an 016 ETR module.
  • Page 90 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Adjunct Summary —Continued Lucent Equipment Technologies Type Specifications Products Must have touch-tone dialing capability when connected via MFM; rotary or touch-tone dialing can be used on T/R port. Industry-standard analog interface.
  • Page 91 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Interface LS or GS/LS Line/ Analog Analog Extension Trunk Extension Extension Extension Jack Jack Jack Jack Jack (can also use 008 OPT Extension Jack) 1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later systems, jacks programmed for T/R operation on an 016 ETR module.
  • Page 92 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Adjunct Summary —Continued Lucent Equipment Technologies Type Specification Products Headset for MLX (N/A) Starset telephone Mirage Supra Supra NC Connects directly to telephone Headset OTHER jack. Adapter External paging system using Loudspeaker...
  • Page 93 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Interface LS or GS/LS Line/ Analog Analog Extension Trunk Extension Extension Extension Jack Jack Jack Jack Jack 1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later systems, jacks programmed for T/R operation on an 016 ETR module.
  • Page 94 American Society of Composers, Artists, and Producers (ASCAP) or Broadcast Music Incorporated (BMI). Or you can purchase a Magic on Hold system, which does not require you to obtain such a license, from Lucent Technologies or an authorized dealer.
  • Page 95 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Ordering Codes Interface LS or GS/LS Line/ Analog Analog Extension Trunk Extension Extension Extension Jack Jack Jack Jack Jack 1 T/R jacks on an 012 (T/R) or 016 (T/R) module, or for Release 7.0 and later systems, jacks programmed for T/R operation on an 016 ETR module.

  • Page 96: Power Supply Unit Load Requirements

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Power Supply Unit Load Requirements Power Supply Unit Load Requirements Unit Load Calculation Rules Installed Mode Modules Calculation Not required. Hybrid/PBX, Modified Key, Behind Switch Square Key Not required.

  • Page 97: Unit Load Rating Of System Modules

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Power Supply Unit Load Requirements Power Supply Unit Load Requirements —Continued Unit Load Rating of System Modules Module Unit Load Module Unit Load 12.0 408 GS/LS 12.0 008 MLX 13.5 408 GS/LS-ID-MLX...

  • Page 98: Unit Load Rating Of System Trunks, Telephones, And Adjuncts

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Power Supply Unit Load Requirements Power Supply Unit Load Requirements —Continued Unit Load Rating of System Trunks, Telephones, and Adjuncts Network Access Trunks Unit Load GS/LS Telephones MLX-5, MLX-5D MLX-10, MLX-10D, and MLX-10DP MLX-16DP...
  • Page 99 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Power Supply Unit Load Requirements Unit Load Rating of System Trunks, Telephones, and Adjuncts (Continued) Optional Equipment EICON board (CTI link interface in NetWare server) EICON DIVA 2.1or later board (CTI link interface in Windows NT platform) DSS console General Purpose Adapter...

  • Page 100: System Feature Availability By Operating Mode

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Power Supply Unit Load Requirements System Feature Availability by Operating Mode Mode Behind Feature Switch Account Code Entry Authorization Codes Automatic Maintenance Busy Automatic Route Selection Callback Calling Restrictions Centralized Voice Messaging Centrex Transfer via Remote Call...
  • Page 101 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Power Supply Unit Load Requirements System Feature Availability by Operating Mode —Continued Mode Behind Feature Switch Reminder Cancel Remote Access Remote Call Forward Service Observing Station Message Detail Recording System Numbering System Restart System Speed Dial...

  • Page 102: Telephone And Operator Console Features

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features K Key mode P Hybrid/PBX mode B Behind Switch mode Telephone and Operator Console Features Program Feature Feature Code Code Account Code Entry 82 + code *759 Alarm...

  • Page 103: Telephone And Operator Console Features

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Analog MLX-5D, MLX-16DP, Single- MLX-5, MLX-10D MLX-28D MLX-20L Line MLX-10 Multiline ETR MLS KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
  • Page 104 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Telephone and Operator Console Features —Continued Program Feature Feature Code Code Caller ID (name/number toggle) *763 Call Waiting **11 Call Waiting Pickup Camp-On Conference *772...
  • Page 105 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Analog MLX-5D, MLX-16DP, Single- MLX-5, MLX-10D MLX-28D MLX-20L Line MLX-10 Multiline ETR MLS KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB...
  • Page 106 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Telephone and Operator Console Features —Continued Program Feature Feature Code Code Extension Status Direct-Line Console 760 + DSS button *760 Status Off 761 + DSS button *761 Status 1...
  • Page 107 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Analog MLX-5D, MLX-16DP, Single- MLX-5, MLX-10D MLX-28D MLX-20L Line MLX-10 Multiline ETR MLS KPB KPB KPB KPB KPB KPB Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
  • Page 108 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Telephone and Operator Console Features —Continued Program Feature Feature Code Code Group Page Auto Dial button *22 + paging group ext. no. Headset Options Auto Answer *780...
  • Page 109 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Analog MLX-5D, MLX-16DP, Single- MLX-5, MLX-10D MLX-28D MLX-20L Line MLX-10 Multiline ETR MLS KPB KPB KPB KPB Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
  • Page 110 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Telephone and Operator Console Features —Continued Program Feature Feature Code Code Messaging (continued) Receiving messages Delete Message Next Message Return Call Scroll Night Service Notify Send...
  • Page 111 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Analog MLX-5D, MLX-16DP, Single- MLX-5, MLX-10D MLX-28D MLX-20L Line MLX-10 Multiline ETR MLS KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB...
  • Page 112 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Telephone and Operator Console Features —Continued Program Feature Feature Code Code Reminder Service 81 + time Operator Set 81 + ext. no. + time Cancel **81 Operator Cancel...
  • Page 113 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Analog MLX-5D, MLX-16DP, Single- MLX-5, MLX-10D MLX-28D MLX-20L Line MLX-10 Multiline ETR MLS KPB KPB KPB KPB Includes the MDW 9000, MDC 9000, and MLC-5 telephones.
  • Page 114 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Telephone and Operator Console Features —Continued Program Feature Feature Code Code Saved Number Dial 38 + ext. no. Send/Remove Message *59 + ext. no. Service Observing Signaling (manual) *23 + ext.
  • Page 115 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Telephone and Operator Console Features Analog MLX-5D, MLX-16DP, Single- MLX-5, MLX-10D MLX-28D MLX-20L Line MLX-10 Multiline ETR MLS KPB KPB KPB KPB KPB KPB KPB KPB KPB KPB Includes the MDW 9000, MDC 9000, and MLC-5 telephones.

  • Page 116: Reference Documents

    BCS Products Security Handbook 555-025-600 Within the continental United States, these documents can be ordered from the Lucent Technologies Customer Information Center by calling 1-800-457-1235 from within the continental United States, or 317-322-6791 from outside the United States. 1 The MERLIN LEGEND Customer Documentation Package consists of the paper versions of the System Manager’s Quick Reference , the Feature...

  • Page 117: Maintenance Error Codes

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes Error Code Description Action No action required; however, if 0001 TIMEOUT COLD START: problem persists, troubleshoot System programming OK. the processor. No action required;...
  • Page 118 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Check modules and replace if 0010 INVALID SLOT necessary; if problem persists, INTERRUPT: check processor. Cannot determine module responsible for interrupt.
  • Page 119 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Reset card and retry. If problem 0405 ABK FAULTY CARD: persists, try another card. If still Unknown cause of a bad card.
  • Page 120 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Check the error log for additional 0C04 MWL Fac Timeout: error codes. If the error log also Two consecutive messages to contains errors indicating problems update Message Waiting lights...
  • Page 121 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Replace 008 or 408 MLX module 1C05 INVALID FMW 29 with one of another firmware DETECTED: vintage.
  • Page 122 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Replace boards. 4C01 POOL EMPTY: System needed to use a trunk in a pool but no trunks were physically present in the pool—...
  • Page 123 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Usually no action. Check T1 6C06 DS1 REMOTE MULTIFRAME: facility. If problem persists, Far end of network interface is contact NSAC Tier III.
  • Page 124 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Usually none; link should return 6C10 BRI NET INV 2B+D LB ACT: to normal once test is Service on link has been lost.
  • Page 125 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Test trunk with single-line 7401 TRK UPLINK MESSAGE telephone. If problem is not in ERROR: trunk, replace module with one Communication problems known to work.
  • Page 126 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action None; if problem persists, 7805 INVALID SLOT NUMBER: restart system. Rare; software could not process an event detection because slot number was invalid.
  • Page 127 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Check far end of network. 8402 WINK TOO SHORT: Check for faulty cable. Replace Outbound dialing problems on tie module.
  • Page 128 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Replace module with similar 840B NO LOOP CURRENT: module and test. If problem is Communication problems resolved, replace bad module.
  • Page 129 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action Reset card and try again. If 9803 MCARD 12-VOLT ERROR: problem persists, replace card Memory card voltage is incorrect. and try again.
  • Page 130 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Maintenance Error Codes —Continued Error Code Description Action If several of these occur, and the A801 CTI LINK HIDDEN RESET: client application has “slow” Occurs during a hidden reset.
  • Page 131 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents NOTES...

  • Page 132: Module/Component History

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Module/Component History Module/ Component Comcode Apparatus Code Backplane Basic 106388614 403E 107007114 403G Expansion 61490 106388630 403F 61450 107007122 403H Power Supply 120 V 105743801 391A1 106257199...
  • Page 133 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Release Used In HW Vint FW Vint Notes Used in control units 6140-CU1, 6140-CU2, 6140-CU3, 6140-INT, 6140-220, 6140-CUL, 6140-P3C, 6140-P3D, 6140-P3E, 6140-P4D, 6140-P4F and 6140- Used in control units 6140-C61, 6140-U61A, 6140-61C, 6140-61D, 6140-61F, 6140-61G,...
  • Page 134 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Module/Component History —Continued Module/ Component Comcode Apparatus Code Processor (cont’d) R3.0 107040438 517A33 107438921 517B33 R3.1 107752693 517D33 R4.0 107743403 517C33 R6.0 108282765 517M33A R6.1 108282765...
  • Page 135 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Release Used In HW Vint FW Vint Notes ML R3.0 or later; no FM used; used in control units 6140-CU3, 6140-P3C, 6140-P3D, 6140-P3E, 6141-U3LA, 6141-103A ML R3.0 or later;...
  • Page 136 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Module/Component History —Continued Module/ Apparatus Component Comcode Code Feature Module (cont’d) R1.1 106825888 517F25 106999873 517F25B 106999899 517F25C R2.0 106874738 517G25 106874746 517H25 R2.1 106874753 517J25...
  • Page 137 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Release Used In HW Vint FW Vint Notes SW = 1.1 See QPPCN 266MT. V5.3 SW = 1.1 See QPPCN 292MT. V7.3 SW = 1.1 See QPPCN 308MT.
  • Page 138 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Module/Component History —Continued Module/ Apparatus Component Comcode Code 008 ATL 61385 103983508 517A3 61485 105351092 517B3 008 MLX 61486 105628010 517A21 107798183 517B21 108333717 517C21 008 OPT...
  • Page 139 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Release Used In Vint FW Vint Notes Reduced package; no telephone user’s guide Fixes ring patterns and ring trip Eliminates flash during hang-up Eliminates flash during answer Built-in ring generator Enhances ringing on long loops...
  • Page 140 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Module/Component History —Continued Module/ Apparatus Component Comcode Code 016 T/R 61507 107824948 517B34 108333691 517D34 016 ETR 61512A 108359571 517A56 016 MLX 61511A 108333659 517A54 100D (DS1)/T-1...
  • Page 141 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Release Used In Vint FW Vint Notes 4.0, 1.4i App Vintage 04 R4.0 and later Tie trunk only LS, GS, DID, and PRI emulation added Meets BC interoperability specs Improved EMI performance Lightning protection added;...
  • Page 142 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Module/Component History —Continued Module/ Apparatus Component Comcode Code 800 DID 61488 105628002 517A20 105628077 517B20 106936644 517C20 106995251 517D20 108318478 517G20 800 GS/LS 61484A 105627996 517A19...
  • Page 143 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Release Used In HW Vint FW Vint Notes Fixes DID call misrouting Eliminates false error messages Cost-reduced version All US App Vintage 13. R3.0 and later Phantom ringback fix 3.0 or later No lightning protection;...

  • Page 144: Telephone Leds

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Telephone LEDs MLX-20L Console System LED Status Programming Menu Green LED Red LED Option Option Lines Trunks Tie Lines Inmode Incoming tie Incoming tie line is touch- line is rotary tone...
  • Page 145 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Telephone LEDs —Continued DSS Console System Program- ming Menu Red LED Status Option Option FLASHING Extensions Account Forced Account Forced Account (FACE) Code Entry Code Entry not assigned assigned...
  • Page 146 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Telephone LEDs —Continued DSS Console—Continued System Program- ming Menu Red LED Status Option Option FLASHING Night Exclude List Telephone is Telephone is Service excluded not excluded Msg Waiting...

  • Page 147: Wiring Constraints

    MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Wiring Constraints System Wiring System within 5 feet of dedicated AC power outlet. System within 25 feet of the network interface. Telephones within 1000 cable feet (304.8 m) of all telephones except MLX telephones.
  • Page 148 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum NOTE: If you are using WinSPM, follow the instructions packaged with the software. Direct Local Connection Follow these steps to access SPM when you are directly connected to the system via the administration jack on the processor module: 1.
  • Page 149 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum When Calling NSAC Do the following before you call Tier III for troubleshooting: 1. Check and recreate the problem. 2. Connect your laptop or PC so you are ready. 3.

  • Page 150: Technical Support Telephone Numbers

    Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents Technical Addendum Technical Support Telephone Numbers Telephone Product or Service Comments Number Lucent Technologies Equipment NSAC Tech Support PARTNER, MERLIN, 800-552-3293 VINTAGE, CLASSIC TSC Tech Support DEFINITY 800-248-1234 Network Systems (RTAC)
  • Page 151 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents NOTES...
  • Page 152 MERLIN LEGEND Communications System Release 7.0 Issue 1 Pocket Reference 555-670-116 April 1999 Reference Documents NOTES...

  • Page 153: Feedback Form

    Feedback Form Lucent Technologies welcomes your feedback on this document. Your comments can be of great value in helping us improve our documentation. MERLIN LEGEND Communications System Release 7.0 Pocket Reference Issue 1, April 1999 555-670-116, Comcode 108370305 1. Please rate the effectiveness of this document in the following areas:...

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