Step 9. Configure Internet Information Services (Iis) - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Upgrading from SWCP Release 4.0
Step 9. Configure Internet Information
Services (IIS)
Use these procedures to ensure that the users have the correct access to the
shared folders for the client applications.
Updating the inbound attachment virtual directory
1
Open the Internet Information Service (IIS) Manager. On the Start menu,
click All Programs > Administrative Tools > Internet Information
Service (IIS) Manager.
2
Click the plus sign (+) to expand Local Computer.
3
Click the plus sign (+) to expand Web Sites.
4
Click the plus sign (+) to expand Default Web Site.
Result: A list of virtual directories is displayed.
346
Contact Center Multimedia/Outbound
Standard 7.16
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